Terms and conditions

Our aim is to provide customer confidence and peace of mind whilst shopping on the internet and at www.amilu.co.uk . To this end you are provided with access to this Website in accordance with the Terms and Conditions outlined below. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by both our Cookie policy and the terms and conditions set out below. If you do not agree to these Terms and Conditions you may not use or access this Website. If you have any questions relating to these Terms and Conditions please contact us at info@amilu.co.uk or call us on 01629 540353 during normal office hours, before using the Website and before placing an order (Your statutory customer rights are not affected).




"We/us" means Amilu; "You" means a customer or user of this Website; "Conditions" means these terms and conditions; "Product" means a product displayed for sale on the Website; "Product Description" means that part of the Website where certain terms and conditions in respect of the individual Product are provided; "Users" means the users of the Website collectively; "Personal Information" means the details provided by you on registration; "Website" means the website located at www.amilu.co.uk or any subsequent URL which may replace it; "Cookies" means small text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer; "United Kingdom" means England, Wales, Scotland, Northern Ireland and the Channel Islands.



We accept payment by PayPal, or in Sterling by credit or debit card on a shopping checkout with 128 bit security. If you prefer to pay by bank transfer please call us on 01629 540353

We reserve the right to cancel any order suspected of fraud or where false details are given. We will ask you to register with us informing us of the address to which your card is registered and where you want your order delivered, if different. This will then allow you to choose a password creating a personal account which you can view every time you shop with us. Payment will be taken when your order is placed, we will then email you to confirm the order. 

We accept secure online payments from all major debit and credit cards with the exception of American Express. A highly secure service is provided and your full credit card details are not held on our database.



The website price includes VAT. Postage and packaging is free on all orders within the UK for our normal delivery times. We reserve the right to change our prices at any time for whatever reason.



We accept cancellations to an order prior to dispatch and up to 14 days after the goods have been received by you. A cancellation email or completed cancellation form must be sent to info@amilu.co.uk. In all cases a cancellation number will be issued and this is to be retained by the customer in case of query and quoted with the returned item. If the order has already been dispatched customers should follow the procedure on the Returns Policy page of this website.



Every care is taken to ensure that all the descriptions on the site are correct. Photographs of the bags and accessories are as accurate as we can get them, but as most are handmade, slight variations in size and colour and finish are normal. Screen settings can also affect product colours. Please take this into account when ordering.



All the details that you give are used by ourselves only and never shared or sold to any other third party. We will however, keep your records on file for any future correspondence if appropriate.

All online orders are encrypted using the universally recognised USC SSL security system and no credit card details are retained. We will take all reasonable care to keep the details of your order and payment secure. But in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.



Ownership of all goods is retained by Amilu until full payment has been made by you and received by us. We bear no risk of loss once the package has been received by the customer or the customer's representative. 

If you believe that a package has been tampered with during transit, it is your responsibility to refuse to sign for the goods and you must immediately contact us. Please retain all packaging.

Amilu accepts no risk for any subsequent loss resulting from any delays or loss in transit of an order. Any resulting refund/exchange given is at our discretion. Failure to give accurate information while making, or assisting us to make a claim may lead to prosecution.



You warrant that the personal information which you are required to provide when you shop online is true, accurate, current and complete in all respects and you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.



We reserve the right modify or withdraw, temporarily or permanently, all or part of this Website with or without notice we will not be liable to you or any third party for any results of such an action. We reserve the right to change the Terms & Conditions from time to time. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then do not continue to use the Website.



In order to provide a better service we may provide links to other Websites for you to access at your sole discretion. We are not responsible for any such external sites or resources, and do not review or endorse and are not responsible for directly or indirectly, for the contents or policies of such Websites.



You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors and must not be copied without prior permission.



The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.



If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforce-ability of any of the remaining provisions of the Conditions.



No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.



Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.



These Conditions govern our relationship with you. For the avoidance of doubt any changes to these Conditions must be in writing and signed by both parties. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.



The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England. Any person attempting to make fraudulent credit card transactions will be prosecuted without exception.



The registered address of Amilu is Hopton Manor, Hopton, Wirksworth, Derbyshire UK and we can be contacted by phone on 01629 540353 or by email at info@amilu.co.uk



The Promoter of this prize draw is Amilu LTD, Hopton Manor, Hopton, Nr. Wirksworth, Derbyshire, DE4 4DF (the “Promoter”). Entrants must be UK residents, aged 18 years or over. This promotion is not open to any employees of the Promoter or any of their affiliated companies, their families, agents or anyone else connected with the prize draw.

These terms and conditions shall be governed by and construed exclusively in accordance with the laws of England and the parties agree to submit to the exclusive jurisdiction of the Courts of England, including the seeking of all injunctive or ancillary relief actions.

  1. By entering you accept and agree to these terms and conditions. 
  1. One entry allowed per person. Multiple submissions will only count as one entry. 
  1. Entries after the published closing date will not be counted. 
  1. No purchase is necessary. 
  1. All prizes are non-refundable, non-transferable and non-exchangeable and there is no cash alternative offered. 
  1. In the event of unforeseen circumstances, the Promoter reserves the right to offer an alternative prize of equal or greater value.
  1. In the event of unforeseen circumstances, the Promoter reserves the right to modify or discontinue, temporarily or permanently promotions without prior notice.
  1. The winners will be selected using a computer to produce a random result from all valid entries received during the promotional period. 
  1. Any winner/s will be notified within five working days of the draw. If a winner fails to respond within five working days of this notification, a redraw will take place from the remaining valid entries.
  1. The prize will be sent via recorded delivery to a UK address within 2 weeks. 
  1. The Promoter reserves the right to use and feature the names of the social prize draw winners for publicity purposes unless notified in writing by the winner. 
  1. In the event that the Promoter believes there has been manipulation or tampering with the competition process the Promoter reserves the right to discount any inappropriate or offensive entries. 
  1. Except for the purpose of contacting winners and sending out prize/s the Promoter will not use entrants’ personal data. See https://amilu.co.uk/pages/privacy-and-cookiesfor our privacy policy. 
  1. You agree to be bound by the decisions of the Promoter, which are final in all matters relating to the promotion.
  1. No correspondence will be entered into in respect of the Promoter’s decisions.